No, each show has a limited capacity, all tickets must be purchased online for the date and time you want.

YES, There are areas with intense strobe lighting, We do have work arounds for these areas. Please ask for assistance when approaching these areas.

When you buy your tickets online you can either print them and bring them with you or display them from your phone. Either way is acceptable. You can get your tickets here. Just be sure your QR Code ticket is visible and clear.

We are closely monitoring the CDC, the State of California and Orange County guidelines. As of now masks are not required but this may change at any time with the new Delta Variants. Please visit our website on the day you are scheduled to come. The latest Facial Covering requirements will be placed on the Home page.

Group sizes will be 2-6 people. The minimum group size is 2. You will not be paired with any one from another group so make sure you bring at least one friend. Each group will be let in as a group not a long line of guests. For the best experience a group of 4 is suggested. 

Please stay home and take care of yourself and loved ones. If you are sick we will gladly change your ticket to a time and date when you feel better if available. If you test positive for COVID or it is too close to the end of the season we will refund your ticket price less the 10% processing fee. 

This depends on if you stop to smell the dead people or run through it. The Maze is almost 2 football fields long with a total of 29 separate and frightening rooms.

Yes, as a condition of entry to HBM Sanitarium, ALL participants will be required to sign a Waiver/Release. Anyone under the age of 18 must have a parent or legal guardian sign their waiver on site. You may be exposed to and/or you may come in contact with Blasts of high pressure air, water, Lasers, foul scents, uneven floors, steep inclines, steep declines, intense strobe lighting, fog, total darkness, dizziness, latex, disorientation and loud noises.

Typically No. Our actors are trained not to touch you on purpose. There may be incidental or accidental touching due to the close quarters you are in with the actors. The only exception is if you are wearing a glow in the dark RED necklace provided by us. By wearing this, you are agreeing to being touched by our actors, but not in the bathing suit areas, and agreeing to doing what ever our actors tell you to do. You may be removed from your group and “kidnapped” by us for a short period of time before being allowed to go back to your group. You may take the necklace off any time you no longer feel like participating.

Yes, we have many opportunities for groups of 20+ and charities. Please contact us for more information. HAUNTington.Beach@gmail.com Please allow up to 48 hours for a response due to we are very busy at this time of the season.

We are having timed ticketing set for every 15 minutes so there are fewer people in the Queue line. Queue line is structured so you can maintain the 6 feet of separation. We have changed the interval between groups to allow more time, so you do not crowd the group in front of you. We also ask that you be aware of your proximity to the next group. 

We are having timed ticketing set for every 15 minutes so there are fewer people in the Queue line. Queue line is structured so you can maintain the 6 feet of separation. We have changed the interval between groups to allow more time, so you do not crowd the group in front of you. We also ask that you be aware of your proximity to the next group. 

As of now, If our actors are fully vaccinated they are not required to wear masks, although some still choose to. Also some of our characters costumes have masks so that is easy. Our actors and guests are subjected to a health screening (temp checks) and sanitizing process before entering our attraction as well as sanitizing throughout the night. 

You will be refunded the ticket price minus the 10% processing fee.

We leave this up to the parents, as they have to sign the wavier. We are a very intense and scary haunt. Children under 13 very often do not make it through our past haunted attractions. Last time we had 318 Fifteen year old’s and older adults not make it all the way through. 

Yes. Access to our maze is handicap accessible. There are a couple areas and rooms that may have to be by-passed inside the maze. Our staff will be in these areas to assist you, should you need it. With areas that are difficult to navigate, we have easily accessible areas to by-pass these areas for wheelchairs and those who have difficulty with elevation changes.

We do not recommend pregnant women go through the haunted house. We suggest you speak with your OBGYN/physician before doing anything outside your normal daily activities which you feel is questionable, this is definitely one of those questionable things. This attraction is not recommended for visitors who have back problems, heart conditions, are prone to seizures or are in general poor health. We reserve the right to determine if you are not allowed to enter for safety reasons. A refund will be given to those WE have to refuse entry to for medical or other concerns.

No, and there is no food or beverages allowed inside the attraction. The Mall does have food in the food court on the upper level, but they do not have the same hours as we do, so may be closed. 

Yes, we are an indoor attraction inside the mall so even the queue line is indoors.

The wavier you signed gives us permission to use video and photos that may have you image in them for advertising and promotional reasons. 

Yes, we have multiple security officers on site each night. There are cameras throughout the haunt. We have a zero tolerance for trouble. We want everyone to have fun in a safe environment.

Yes, the mall has available restrooms.

We have a No refund policy. Once you enter the maze our job is to scare the crap out of you. We do a VERY GOOD JOB of this. If you are sick and we do not have available tickets on a future date, or you test positive for COVID prior to your ticketed time we will refund you your ticket price less a 10% processing fee.

There will be limited amounts of vulgar language and sexual innuendos but no nudity. Some of our actors get deep into their rolls. 

We use all your senses against you. You may be exposed to or come in contact with: Blasts of high pressure air, water, Lasers, foul scents, uneven floors, steep inclines, steep declines, intense strobe lighting, fog, total darkness, dizziness, latex, disorientation and loud noises. You may also get wet. Dress accordingly. If you have specific questions or concerns, you may email us at HAUNTington.Beach@gmail.com. Please allow up to 48 hours for a reply as we are very busy this time of year.